“Open communication with the client is vital to the success of any initiative. Truly collaborative efforts always produce the best results.”

Prior to Smartfish, Jim co-founded DotGain Solutions in 2007 and brings over 20 years of deep understanding in effective client management. Jim has led several major client relationships over the past two decades and is renowned for his attention to detail and solutions oriented approach.  Jim’s philosophy has always been one based on open communication and vigilant determination to deliver results, every time.